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StageWhisper billing runs through Stripe. You manage everything from the web dashboard.

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Viewing your subscription

Go to dashboard.stagewhisper.io/subscription. You’ll see:
  • Your current plan and status (active, trialing, canceled, past due)
  • Billing cycle dates
  • Signals minutes used and remaining (if on a Signals plan)
  • Trial end date (if applicable)

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Payment methods

Click “Manage billing” to open the Stripe billing portal. From there you can:
  • Add or update your payment method
  • View past invoices
  • Update your billing email address

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Upgrading or downgrading

From the subscription page, select a different plan. Upgrades apply immediately with pro-rated billing for the remainder of your current cycle. Downgrades take effect at the end of your current billing period. If you downgrade from a Signals plan to Coach, tone analysis stops being available once the downgrade takes effect. Your existing session data (including tone data from previous sessions) is not deleted.

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Canceling

You can cancel your subscription from the Stripe billing portal. When you cancel:
  • Your plan remains active until the end of the current billing period.
  • After that, you lose access to live sessions and coaching features.
  • Your account and session history remain accessible. You can still log in and review past sessions.
  • You can resubscribe at any time.

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Trial

New accounts start with a 7-day trial on the Coach plan. During the trial you have full access to coaching features. Tone analysis is not included in the trial. If you don’t subscribe before the trial ends, live session features stop working. Your account and any sessions created during the trial remain accessible.

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Past due and failed payments

If a payment fails, Stripe retries it according to its standard retry schedule. During this period your subscription status shows as “past due.” You still have access to features while Stripe retries. If all retries fail, your subscription is marked as unpaid and features are restricted until you update your payment method.

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Invoices

All invoices are available in the Stripe billing portal. Click “Manage billing” from the subscription page to access them.

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Deleting your account

You can delete your account from the web dashboard under Settings > Danger Zone. This removes your account, all session data, and cancels your subscription. This action cannot be undone.